This website is owned and operated by ANS Jewelry Swarnapuri (henceforth referred as “ANS Jewelry Swarnapuri” or “we” or “us” or “our” or “ansjewelry.com” having its registered office at (address)
In using the services provided by our website ansjewelry.com you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.
ANS Jewelry Swarnapuri reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by ANS Jewelry Swarnapuri. Any use of this website or its contents, including copying or storing it in whole or part without the permission of ANS Jewelry Swarnapuri is prohibited.
If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to email@example.com call us on 0427-2440703(Timings: 10.00 A.M to 7.00 P.M Indian Standard Time).
If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.
Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.
For orders being shipped within India, the payment can only be accepted in INR. Prices will be MRP and CGST/SGST and IGST, as applicable.
In case of international credit cards being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If you have made the payment by International card or foreign bank issued card then you will be required to send us any government issued photo Identity proof of the country of residence as mentioned below
- Passport with Visa Copy
- Driving license
- Employment card
- Any other government issued ID proof of the country of residence.
International Orders: Payments for International Orders are accepted through payment links shared with the customer through RazorPay payment gateway or regular bank transfers like wire transfers or UPI. For international orders, currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.
For shipments being sent outside India, Prices will include all the applicable taxes in India and the shipping and handling charges.
For International Orders you will be required to send us government-issued photo Identity proof preferably:
- Driving License
NOTE: Indian issued cards will not be accepted for international orders.
Any other import duties or charges (VAT) levied in the destination country of the shipment has to be borne by the customer. These Duties or Taxes are to be paid extra as per actuals and are subject to change.
ANS Jewelry Swarnapuri delivers its products to all tier 1 and tier 2 cities of India. Delivery to tier 3 areas will be taken up based on extra shipping charges.
Shipping charges for both domestic and international orders will be calculated upon checkout, when the customer’s delivery location will be confirmed.
Special requests for delivery like gift wrapping the order, attaching a surprise note with the package can be customized on request.
Our products are shipped out by third party partners – Sequel for domestic orders and FEDEX for international orders.
Tracking details of the shipped order will be shared with the customers to their email ids, post-dispatch.
Average delivery duration is 3 to 5 working days in the case of domestic destinations, and 15 to 20 days in the case of international destinations. Delivery time may change due to unavoidable reasons like government clearances / lockdown / official restrictions / etc.
All shipments are 100% insured from the time of pickup to delivery.
A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. In the case of a product being readily available, the dispatch will occur immediately (subject to festive holidays). Customized products will have a time duration of 30 to 45 days depending on the product design, before they can be dispatched.
You should provide us with a valid proof of photo ID, valid email address and a valid phone number to contact you.
You should maintain and promptly update us to keep the data true, accurate, current and complete. If you provide any information that is false, inaccurate, incomplete or not current or if ANS Jewelry Swarnapuri has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your order and refuse to provide you with access to our website.
In the event that a non-delivery occurs on account of a mistake by you (i.e., wrong name or address or any other wrong information), any extra cost incurred by ANS Jewelry Swarnapuri for re-delivery shall be claimed from you and you shall bear such expenses.
You will provide authentic and true information in all instances where such information is requested of you. We reserve the right to confirm and validate the information and other details provided by you at any point of time. Further, we also reserve the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), we have the
There may be certain orders that we cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our team or any other issue which ANS Jewelry Swarnapuri identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.
ANS Jewelry Swarnapuri is committed to ensuring full customer satisfaction with respect to the products available on our website, security and customer assistance. However, return of products will be accepted only in the case of the customer receiving the product in a damaged condition. Due intimation should be given to us by the customer before the return can be initiated.
- Only damaged product/s will be eligible for return.
- Exchange of product/s is not possible. Return of gold coins is not accepted.
- The customer has to bear the expense for the return of the product/s.
- The customer has to intimate their intention of returning the product/s by a phone call or an email within 24 hours of receiving the product.
- The refund process will be discussed with the customer post the receipt of the product/s. After confirmation, the amount will be refunded within a maximum of 5 working days.
- Returns will be processed only when the customer produces the invoice, their valid ID proof, the photograph of the product / damage to the product, and the reason for return of the product/s.
- In case of the refund process, the shipping charges for the return of the product/s will be deducted from the billed amount.
We understand that your privacy is important to you and we respect that. We ensure you that ANS Jewelry Swarnapurimaintains complete confidentiality of the details that you have shared with us and will not share it with any third party.
We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc., for registration purposes or for giving feedback, contests, newsletters and placing an order. At any point in time, you can unsubscribe to our newsletters or any other information which you may receive from ANS Jewelry Swarnapuri.
Also, for enhanced security, ANS Jewelry Swarnapuri does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective bank's servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
We have made every effort to display the colors and sizes of our products that appear on our website as accurately as possible. However, as the actual colors you see will depend on your monitor. We cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery.
Packaging of the product may vary from that displayed on the website. Also, packaging can be customized with gift wrapping / surprise notes upon request.
The final product may vary from the image as most of the products are handmade (will be avoided to the most extent)
ANS Jewelry Swarnapuri owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed to us (unless otherwise specified).You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without the written consent from us, unless for personal or non-commercial use.
The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warranties about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites.
This user agreement shall be construed in accordance with the applicable laws of India. The courts at Chennai, TN and Salem, TN shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement.